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  • 06/13/2022
  • 1:00 PM - 4:00 PM
  • ZOOM

Registration is closed

You are cordially invited to attend the

Contingency Planning Association of the Carolinas (CPAC)

Quarterly Meeting

to be held on June 13, 2022 at 1:00pm EDT via Zoom.

We have a program you won’t want to miss with top notch speakers!

Please join us, as our guest at no charge, for what will be a valuable program on important topics.

The program kicks off with a presentation on The Charlotte-Mecklenburg Emergency Management Office’s Coordination Efforts with the Public and Private Sector. Part two of our program is a presentation entitled:  It's Not a Matter of If But When - Are you Prepared to Manage a Crisis With Your Communication Skills?

Presentation 1 Details:

The Charlotte-Mecklenburg Emergency Management Office’s Coordination Efforts with the Public and Private Sector

This presentation will give an overview of Charlotte-Mecklenburg Emergency Management Office including the mission and vision, team members, recent activations and incidents worked, how they leverage public and private partnerships in planning and response efforts, the implementation of cyber security consequence management, and current initiatives and plans for the future.

Our speaker is Hannah Brown who serves as the Emergency Management Planning Coordinator and Public Information Officer (PIO) for the Charlotte-Mecklenburg Emergency Management Office (CMEMO). As the Emergency Management Planning Coordinator, Hannah oversees CMEMO’s planning team and all plan development including but not limited to the Emergency Operations Plan (EOP), Hazard Mitigation Plan (HMP), Continuity of Operations Plans (COOP) and Incident Action Plans (IAPs). In addition to coordinating planning efforts, Hannah is also tasked with all-hazards response, recovery and mitigation efforts. She also serves as the PIO for CMEMO and as such, is responsible for Emergency Support Function (ESF) #5 – External Affairs which involves coordination of public statements through emergency alerts, press conferences, press releases, social media and outreach events.


Hannah received a Bachelor of Arts (BA) in Psychology from the University of North Carolina at Chapel Hill (UNC) in 2012 and a Master of Public Administration (MPA) degree with a concentration in Emergency Management from the University of North Carolina at Charlotte (UNCC) in 2016. Hannah joined the CMEMO in 2017 after working as an Emergency Management Program Coordinator at Central Piedmont Community College and a Training and Exercise Specialist at UNCC.


Hannah will be joined by Chelsea Helton, the Urban Area Security Initiative (UASI) Cybersecurity Planner for the Charlotte-Mecklenburg Emergency Management Office (CMEMO). Chelsea started 2021 as intern in our office and was promoted to an Emergency Management Planner in August to assist with our COVID-19 response and serve as our Situation Unit Leader. She was reassigned as our UASI Cybersecurity Planner in December 2021. Throughout 2021, Chelsea has worked on multiple projects including planning a cyber exercise, assisted with the McGuire Nuclear exercise, and has helped the team with beginning the Emergency Management Accreditation Program (EMAP) process.

Presentation 2 Details:

It's Not a Matter of If But When -- Are you Prepared to Manage a Crisis With Your Communication Skills?

As we are still living through a global crisis in the form of the COVID-19 pandemic, the need for skilled crisis communication is made more critical and clear than ever. Crises can take many forms for businesses and individuals, and if not managed well can have a profound and lasting impact on reputation, brand equity, and the bottom line.

Whether a crisis is accidental, financial, legal, or otherwise, there is always a critical need for an immediate response that includes effective communication with key stakeholders.

In the 21st century, crisis communication is driven by today's fast-paced, 24/7 news cycle and the digital environment we live in. Crisis management requires communication with strategic and tactical knowledge, skills, and experience.

Join Dianne to gain an understanding of core crisis communication concepts and tools, along with insights into the power of traditional and social media in times of crisis. Join us to learn about why and how you need to be prepared to handle your 'out of the blue' moment, mitigate damage, and come through in one piece on the other side.

Dianne is an award-winning communications professional with decades of experience working successfully with leaders who want to elevate their communication skills and achieve their business goals. She is an Accredited GENIUS Business Storytelling Partner© in the Gabrielle Dolan methodology; one of only two in the world. Her driving purpose is helping business professionals become authentic and impactful communicators so that they may attain their personal and professional aspirations.

Dianne founded her boutique communications consulting, training, and media relations firm, Chase Media, in 2000 after a successful career in broadcast journalism as a news director, anchor, and reporter. Her areas of expertise and services include crisis communication, media training, presentation skills training, message development, strategic internal and external communication, and executive communication consulting and coaching.

She is a past global chair of the International Association of Business Communicators and currently serves as president of the IABC Charlotte, North Carolina chapter.

She is a founding member of the 20/20 Visionaries in Charlotte and serves on several philanthropic and professional boards in her mission to always find ways to add value and give back.



Date: June 13, 2022

Time: 1:00pm Via Zoom

Cost: Free to attend

A link to the program will be sent to you upon your registration.

The Contingency Planning Association of the Carolinas, Inc. (CPAC) is a 501(c)3 non-profit professional peer group organization.

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