Board Members

Danielle L Fritzler, CBCP

Board Chair

Danielle Fritzler is a Senior Manager on the Global Business Continuity Team at Vanguard, one of the largest asset managers with more than $5 trillion in assets under management and more than 20 million investors worldwide. With over 10 years of operational resilience and crisis management experience, Danielle leads the planning and preparation practice area for the enterprise.

Danielle has served on Charlotte’s Chamber of Commerce board of advisors and SouthWest Chapter board of directors, and the board for The Possibility Project – Charlotte.  Currently, Mrs. Fritzler is the chair of CPAC and a member of 8 years, on the advisory board for SecureWorld – Charlotte, a member of InfraGard Charlotte. She holds Certified Business Continuity Professional (CBCP) certification from the Disaster Recovery Institute International.

Vanessa Vaughn

Board Vice-Chair

Vanessa Vaughn, Founder & Chief Resilience Officer of Asfalis Advisors, a Business Resilience Advisory Firm, is also a self-proclaimed Foodie, Travel Enthusiast, Pet-Lover & avid fan of hit TV show, The Profit.


Asfalis Advisors, was created after Vaughn took a particular interest in crisis management, when as a young woman, she found herself caught up in a natural disaster for which her hometown of Atlanta wasn’t prepared.


She refers to this event as “The Perfect Storm”, for many reasons. One reason is that it would spark, what would later become, the foundation of her industry focus & business interest. The second reason, is that it gave her a deeper understanding, compassion & appreciation for victims of crises.


Determined to prevent others from experiencing the same life-threatening circumstances in the future, she immediately went to work for the country emergency management agency and, eventually, brought her passion to global companies.


As the first woman in Georgia to obtain a Bachelor of Arts in Homeland Security and Emergency Management from Savannah State University, including a Master’s in Business Administration from the University of South Carolina; Vaughn remains committed to helping clients at risk, or actively in crisis, to protect their employees, companies, and reputations. 


The advantage that Asfalis Advisors CEO, Vanessa Vaughn, brings to the table, is that she has well-rounded experiences in Crisis Management and Business Continuity. Vaughn applies the same principles to her own business and happens to be a crisis survivor which means she and her team are distinctly qualified to best serve those they support.


Vaughn’s experience with Fortune 500 brands such as, Lowe’s Companies and Gulfstream Aerospace Corporation, wherein she implemented resilience programs for $50 billion businesses that impacted over 16 million customers globally, gives her a unique depth of knowledge to offer Asfalis clients. 

Cheryl Basnight

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Board Secretary


Jocelyn Jones, CBCP

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As a results-oriented Business Continuity professional, Jocelyn has 25 years of work experience in the financial services with a specific focus on enterprise level Business Continuity, Crisis Management/Incident Response, Supplier Risk Manager Operations and customer service that span a variety of institutions.  Jocelyn holds the CBCP certification from the Disaster Recovery Institute International (DRII) and currently serves on the Board as Treasurer for the local Business Continuity Professional Association (CPAC).

Currently, Jocelyn is a Vice President, Business Continuity Manager for Synchrony (SYF), where she leads all aspects of Business Continuity for the Credit organization.  Jocelyn’s experience involves all aspects of the business continuity lifecycle, including program development, implementation, testing and management for multiple Fortune 500 companies.

Jocelyn has also been an active CPAC member where she has served for almost 20 years and has been the Treasurer since 2014.

Jules Edwards, MBCP

Membership Director

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Jules has spent nearly twenty-two years working in Business Continuity for technology recovery, business resumption, and emergency management. Jules has established several BCM programs and overseen many recoveries.

Jules is a former board member of the Private-Public Businesses (PPBI) sponsored by Disaster Recovery Journal and is a current board member of Contingency Planners Association of the Carolinas. He holds a Master Business Continuity Professional (MBCP) certification from the Disaster Recovery Institute International.

Chris Servia, CBCP, MBCI

Charlotte Chapter President

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Chris is Assistant Vice President, IT Business Continuity Coordinator with CIT Group, a middle market bank, and financial services company.  Chris is responsible for all aspects of Business Continuity, Disaster Recovery, and Crisis Management planning.  He promotes a Simplified, Effective, and Efficient (SEE) approach to business continuity. Chris has 30+ years of experience in information technology and has focused on business continuity since 2002.


Chris earned his Bachelor’s degree in Computer Science from East Carolina University.  

He is a Certified Business Continuity Professional (CBCP) through the Disaster Recovery Institute International.  He also holds the Member Business Continuity Institute (MBCI) certification.

Tracey Hummel

Charlotte Chapter Vice President


Cycette Harrison

Charlotte Chapter Program Chair

CeCe Harrison is a business continuity professional with over 10 years’ experience supporting various operational risks for a Fortune 100 financial services company. She is currently responsible for orchestrating planning, response and recovery related to global enterprise business disruption.

Terrell Graham

Public Relations Director

Terrell is a Security Account Manager for Allied Universal Security Services with sixteen years of Security experience. I have a Bachelor’s degree in Public Safety with a specialization in Homeland Security from Capella University and working on a Master’s degree in Public Administration with specialization in Emergency Management from Clemson University.

Dennis Wesbecker

Symposium Director

Dennis is a highly experienced and accomplished Business Continuity (BC) and Disaster Recovery (DR) Manager for Premier Healthcare Alliance under the Information Security Risk and Compliance group.  Dennis is certified in Project Management (PMP), Business Continuity Management (CBCP), Risk Management(CRISC), Information Security (CISSP) and ITIL Expert.   Prior to Premier, Dennis worked at Kennedy Space Center as part of the space shuttle team as an IT Technical Project Manager and BCDR support roles for 25 years.

David A Shimberg, CBCP, MBCI

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Board Advisor

Dave Shimberg is seasoned business continuity professional, with 20+ years of experience.  He holds CBCP.  Recently  retired from CIT Group where he coordinated the BC/DR program for the Information Technology Group.  Shimberg has been an active CPAC officer since 1998.  He iserved 4 years as an elected member on the Disaster Recovery Journal’s Editorial Advisory Board, and is past chairman of the Charlotte-Mecklenburg (NC) All Hazards Advisory Committee (AHAC).  Shimberg has authored a number of Business Continuity and preparedness articles, published by DRJ, the Crisis Manager Newsletter, and on the internet.  Shimberg earned his Bachelor of Science in Business at Boston University and worked for his Masters in Healthcare Administration at Northeastern University.   He is also certified as a Six Sigma Green Belt.

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